Q&A 7일후 자동 종료 배치

2026-06-08 17:19:04 +09:00
parent ec8d6bfd7b
commit 62ccebd773
12 changed files with 263 additions and 35 deletions
@@ -20,15 +20,22 @@
 		var select_orgId = "";

 		function formatInquiryStatus(cellvalue, options, rowObject) {
-			return cellvalue === 'PENDING'
-					? '<span style="color: red;">문의중</span>'
-					: '<span>답변완료</span>';
+			if (cellvalue == 'PENDING') {
+				return '<span style="color: red;">문의중</span>';
+			} else if (cellvalue == 'RESPONDED') {
+				return '<span >답변완료</span>'
+			} else if (cellvalue == 'CLOSED') {
+				return '<span >답변종료</span>'
+			} else {
+				return cellvalue;	
+			}
 		}

 		function formatFile(cellvalue, options, rowObject) {
 			var iconPath = '${pageContext.request.contextPath}/images/icon_file.png';
 			var icon = rowObject.hasAttachment ? '<img src="' + iconPath + '" alt="File Attached" style="vertical-align: middle; margin-left: 5px; width: 16px; height: 16px;">' : '';
-			return cellvalue + icon;
+			var commentCount = rowObject.commentCount > 0 ? ' <span style="color: #337ab7;">[' + rowObject.commentCount + ']</span>' : '';
+			return cellvalue + icon + commentCount;
 		}

 		function deleteSelectedRows() {
@@ -84,6 +84,7 @@
 		var url = '<c:url value="/onl/apim/portalinquiry/portalInquiryMan.json" />';
 		var url_view = '<c:url value="/onl/apim/portalinquiry/portalInquiryMan.view" />';
 		var file_download = '<c:url value="/file/download.do" />';
+		var inquiryStatus = 'PENDING';

 		function decodeHTMLEntities(text) {
 			var textArea = document.createElement('textarea');
@@ -98,10 +99,21 @@
 				dataType: "json",
 				data: {cmd: 'DETAIL', id: key},
 				success: function (data) {
+										
+					
 					$("#id").val(key);
+					
 					$("#inquirySubject").text(data.inquirySubject);
 					$("#inquiryDetail").html(data.inquiryDetail);
-					$("#inquiryStatus").text(data.inquiryStatus === 'PENDING' ? '문의중' : '답변완료');
+					
+					inquiryStatus = data.inquiryStatus;
+					if (data.inquiryStatus == 'PENDING') {
+						$("#inquiryStatus").text('문의중');	
+					} else if (data.inquiryStatus == 'RESPONDED') {
+						$("#inquiryStatus").text('답변완료');
+					} else if (data.inquiryStatus == 'CLOSED') {
+						$("#inquiryStatus").text('답변종료');
+					}
 					$("#inquirer").text(data.inquirer.userName);
 					$("#createdDate").text(timeStampFormat(data.createdDate));
 					$("#responder").text(data.responderName || '');
@@ -158,6 +170,10 @@
 		}

 		function deleteComment(commentId, inquiryId) {
+			if (inquiryStatus == 'CLOSED') {
+				alert('답변이 종료되어 삭제할 수 없습니다');
+				return;
+			}
 			if (!confirm("댓글을 삭제하시겠습니까?")) return;
 			$.ajax({
 				type: "POST",
@@ -188,6 +204,10 @@
 			}

 			$("#btn_modify").click(function () {
+				if (inquiryStatus == 'CLOSED') {
+					alert('답변이 종료되어 수정할 수 없습니다');
+					return;
+				}
 				if (!checkRequired("ajaxForm")) return;
 				if (!confirm("<%= localeMessage.getString("common.checkSave")%>")) return;

@@ -209,7 +229,10 @@
 			});
 			
 			$("#btn_comment").click(function () {
-				
+				if (inquiryStatus == 'CLOSED') {
+					alert('답변이 종료되어 댓글을 등록할 수 없습니다');
+					return;
+				}
 				if (!confirm("<%= localeMessage.getString("common.checkSave")%>")) return;

 				$.ajax({
@@ -297,6 +320,10 @@

 			<!-- 답변 작성 부분 -->
 			<div class="response-section">
+				<div class="info-row">
+					<div class="info-label">상태</div>
+					<div id="inquiryStatus" class="info-content"></div>
+				</div>			
 				<div class="info-row">
 					<div class="info-label">답변자</div>
 					<div id="responder" class="info-content"></div>
@@ -1,15 +0,0 @@
-package com.eactive.eai.rms.data.entity.onl.apim.portalinquiry;
-
-import com.eactive.apim.portal.qna.entity.InquiryComment;
-import com.eactive.eai.data.jpa.BaseRepository;
-import com.eactive.eai.rms.data.EMSDataSource;
-
-import java.util.List;
-
-@EMSDataSource
-public interface InquiryCommentRepository extends BaseRepository<InquiryComment, String> {
-
-    long countByInquiry_Id(String inquiryId);
-
-    List<InquiryComment> findByInquiry_IdAndDelYnOrderBySeqAsc(String inquiryId, String delYn);
-}
@@ -0,0 +1,28 @@
+package com.eactive.eai.rms.data.entity.onl.apim.portalinquiry;
+
+import com.eactive.apim.portal.qna.entity.InquiryComment;
+import com.eactive.eai.data.jpa.BaseRepository;
+import com.eactive.eai.rms.data.EMSDataSource;
+
+import java.time.LocalDateTime;
+import java.util.List;
+import java.util.Optional;
+
+@EMSDataSource
+public interface PortalInquiryCommentRepository extends BaseRepository<InquiryComment, String> {
+
+    long countByInquiry_Id(String inquiryId);
+
+    long countByInquiry_IdAndDelYn(String inquiryId, String delYn);
+
+    List<InquiryComment> findByInquiry_IdAndDelYnOrderByCreatedDateAsc(String inquiryId, String delYn);
+
+    Optional<InquiryComment> findTopByInquiry_IdAndDelYnOrderByCreatedDateDesc(
+            String inquiryId, String delYn);
+
+    Optional<InquiryComment> findTopByInquiry_IdAndAdminYnAndDelYnOrderByCreatedDateDesc(
+            String inquiryId, String adminYn, String delYn);
+
+    boolean existsByInquiry_IdAndAdminYnAndDelYnAndCreatedDateAfter(
+            String inquiryId, String adminYn, String delYn, LocalDateTime after);
+}
@@ -10,18 +10,22 @@ import java.util.List;

@Service
@Transactional(transactionManager = "transactionManagerForEMS")
-public class PortalInquiryCommentService extends AbstractEMSDataSerivce<InquiryComment, String, InquiryCommentRepository> {
+public class PortalInquiryCommentService extends AbstractEMSDataSerivce<InquiryComment, String, PortalInquiryCommentRepository> {

    // AbstractEMSDataSerivce의 repository 필드가 BaseRepository<T,I>로 고정되어
    // 커스텀 메서드를 호출할 수 없으므로 별도 필드로 직접 주입
    @Autowired
-    private InquiryCommentRepository inquiryCommentRepository;
+    private PortalInquiryCommentRepository inquiryCommentRepository;

    public long countByInquiryId(String inquiryId) {
        return inquiryCommentRepository.countByInquiry_Id(inquiryId);
    }

+    public long countActiveByInquiryId(String inquiryId) {
+        return inquiryCommentRepository.countByInquiry_IdAndDelYn(inquiryId, "N");
+    }
+
    public List<InquiryComment> findByInquiryId(String inquiryId) {
-        return inquiryCommentRepository.findByInquiry_IdAndDelYnOrderBySeqAsc(inquiryId, "N");
+        return inquiryCommentRepository.findByInquiry_IdAndDelYnOrderByCreatedDateAsc(inquiryId, "N");
    }
 }
@@ -4,7 +4,10 @@ import com.eactive.apim.portal.qna.entity.Inquiry;
 import com.eactive.eai.data.jpa.BaseRepository;
 import com.eactive.eai.rms.data.EMSDataSource;

+import java.util.List;
+
@EMSDataSource
 public interface PortalInquiryRepository extends BaseRepository<Inquiry, String> {

+    List<Inquiry> findByInquiryStatus(String inquiryStatus);
 }
@@ -1,20 +1,28 @@
 package com.eactive.eai.rms.data.entity.onl.apim.portalinquiry;

+import java.util.List;
+
+import org.apache.commons.lang3.StringUtils;
+import org.springframework.beans.factory.annotation.Autowired;
+import org.springframework.data.domain.Page;
+import org.springframework.data.domain.Pageable;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
 import com.eactive.apim.portal.qna.entity.Inquiry;
 import com.eactive.apim.portal.qna.entity.QInquiry;
 import com.eactive.eai.rms.data.jpa.AbstractEMSDataSerivce;
 import com.querydsl.core.BooleanBuilder;
-import org.apache.commons.lang3.StringUtils;
-import org.springframework.data.domain.Page;
-import org.springframework.data.domain.Pageable;
-import org.springframework.stereotype.Service;
-import org.springframework.transaction.annotation.Transactional;
-import java.util.List;

@Service
@Transactional(transactionManager = "transactionManagerForEMS")
 public class PortalInquiryService extends AbstractEMSDataSerivce<Inquiry, String, PortalInquiryRepository> {

+	// AbstractEMSDataSerivce의 repository 필드가 BaseRepository<T,I>로 고정되어
+	// 커스텀 메서드를 호출할 수 없으므로 별도 필드로 직접 주입
+	@Autowired
+	private PortalInquiryRepository portalInquiryRepository;
+
 	public Page<Inquiry> findAll(Pageable pageable, PortalInquirySearch portalInquirySearch) {
 		QInquiry qInquiry = QInquiry.inquiry;

@@ -58,4 +66,8 @@ public class PortalInquiryService extends AbstractEMSDataSerivce<Inquiry, String
 			repository.deleteAll(inquiries);
 		}
 	}
+
+	public List<Inquiry> findByInquiryStatus(String inquiryStatus) {
+		return portalInquiryRepository.findByInquiryStatus(inquiryStatus);
+	}
 }
@@ -0,0 +1,73 @@
+package com.eactive.eai.rms.ext.djb.job;
+
+import com.eactive.eai.rms.common.datasource.DataSourceContextHolder;
+import com.eactive.eai.rms.common.datasource.DataSourceTypeManager;
+import com.eactive.eai.rms.common.util.CommonUtil;
+import com.eactive.eai.rms.onl.apim.portalInquiry.PortalInquiryClosingService;
+import com.eactive.eai.rms.onl.common.util.DateUtil;
+import org.quartz.DisallowConcurrentExecution;
+import org.quartz.Job;
+import org.quartz.JobExecutionContext;
+import org.quartz.JobExecutionException;
+import org.slf4j.Logger;
+import org.slf4j.LoggerFactory;
+import org.springframework.beans.factory.annotation.Autowired;
+
+/**
+ * 매일 00:05 실행 - RESPONDED 상태 문의글 자동 종료 배치
+ *
+ * <p>종료 조건 (기본 7일):</p>
+ * <ul>
+ *   <li>답변완료 후 댓글이 7일간 없는 경우</li>
+ *   <li>관리자 댓글 등록 후 7일간 포탈사용자 댓글이 없는 경우</li>
+ * </ul>
+ *
+ * <p>Cron: 0 5 0 * * ?</p>
+ *
+ * <p>Job 파라미터 (JobDataMap):</p>
+ * <ul>
+ *   <li>{@value #KEY_INQUIRY_COMMENT_CLOSING_DAY}: 종료 기준 일수 (기본값: 7)</li>
+ * </ul>
+ */
+@DisallowConcurrentExecution
+public class PortalInquiryClosingJob implements Job {
+
+    private static final Logger log = LoggerFactory.getLogger(PortalInquiryClosingJob.class);
+
+    /** Job 파라미터 키: 댓글종료 기간(일) */
+    public static final String KEY_INQUIRY_COMMENT_CLOSING_DAY = "inquiry.comment.closing_day";
+
+    private static final int DEFAULT_CLOSING_DAYS = 7;
+
+    @Autowired
+    private PortalInquiryClosingService inquiryCommentClosingService;
+
+    @Override
+    public void execute(JobExecutionContext context) throws JobExecutionException {
+        log.info("*** START PortalInquiryCommentClosingService run({})", CommonUtil.getToday("yyyy-MM-dd HH:mm"));
+
+        int closingDays = DEFAULT_CLOSING_DAYS;
+        String closingDayParam = context.getMergedJobDataMap().getString(KEY_INQUIRY_COMMENT_CLOSING_DAY);
+        if (closingDayParam != null) {
+            try {
+                closingDays = Integer.parseInt(closingDayParam);
+            } catch (NumberFormatException e) {
+                log.warn("잘못된 {} 파라미터 값: '{}', 기본값 {}일 사용", KEY_INQUIRY_COMMENT_CLOSING_DAY, closingDayParam, DEFAULT_CLOSING_DAYS);
+            }
+        }
+
+        DataSourceContextHolder.setDataSourceType(
+                DataSourceTypeManager.getDataSourceType(DataSourceTypeManager.APIGW));
+        try {
+            int closedCount = inquiryCommentClosingService.closeExpiredInquiries(closingDays);
+            log.info("PortalInquiryCommentClosingService 완료: {}건 CLOSED 처리", closedCount);
+        } catch (Exception e) {
+            log.error("PortalInquiryCommentClosingService execution failed", e);
+            throw new JobExecutionException(e);
+        } finally {
+            DataSourceContextHolder.clearDataSourceType();
+        }
+
+        log.info("*** END PortalInquiryCommentClosingService run({})", DateUtil.getDateTime("yyyy-MM-dd HH:mm"));
+    }
+}
@@ -0,0 +1,78 @@
+package com.eactive.eai.rms.onl.apim.portalInquiry;
+
+import com.eactive.apim.portal.qna.entity.Inquiry;
+import com.eactive.apim.portal.qna.entity.InquiryComment;
+import com.eactive.eai.rms.data.entity.onl.apim.portalinquiry.PortalInquiryCommentRepository;
+import com.eactive.eai.rms.data.entity.onl.apim.portalinquiry.PortalInquiryCommentService;
+import com.eactive.eai.rms.data.entity.onl.apim.portalinquiry.PortalInquiryService;
+import lombok.RequiredArgsConstructor;
+import lombok.extern.slf4j.Slf4j;
+import org.springframework.stereotype.Service;
+import org.springframework.transaction.annotation.Transactional;
+
+import java.time.LocalDateTime;
+import java.util.List;
+import java.util.Optional;
+
+/**
+ * RESPONDED 상태 문의글 중 아래 조건에 해당하는 경우 CLOSED로 변경한다.
+ * - 조건 A: 활성 댓글이 없고 답변완료일(responseDate)로부터 N일 경과
+ * - 조건 B: 마지막 관리자 댓글(adminYn=Y) 이후 N일간 포탈사용자(adminYn=N) 댓글 없음
+ */
+@Service
+@Transactional(transactionManager = "transactionManagerForEMS")
+@Slf4j
+@RequiredArgsConstructor
+public class PortalInquiryClosingService {
+
+    private static final String RESPONDED = "RESPONDED";
+    private static final String CLOSED = "CLOSED";
+
+    private final PortalInquiryService portalInquiryService;
+    private final PortalInquiryCommentService portalInquiryCommentService;
+    private final PortalInquiryCommentRepository inquiryCommentRepository;
+
+    public int closeExpiredInquiries(int closingDays) {
+        LocalDateTime threshold = LocalDateTime.now().minusDays(closingDays);
+        List<Inquiry> respondedInquiries = portalInquiryService.findByInquiryStatus(RESPONDED);
+
+        int closedCount = 0;
+        for (Inquiry inquiry : respondedInquiries) {
+            if (shouldClose(inquiry, threshold)) {
+                inquiry.setInquiryStatus(CLOSED);
+                portalInquiryService.save(inquiry);
+                closedCount++;
+                log.info("문의글 CLOSED 처리: id={}", inquiry.getId());
+            }
+        }
+        log.info("InquiryCommentClosingService: 총 {}건 CLOSED 처리 (기준={}일)", closedCount, closingDays);
+        return closedCount;
+    }
+
+    private boolean shouldClose(Inquiry inquiry, LocalDateTime threshold) {
+        long activeCommentCount = portalInquiryCommentService.countActiveByInquiryId(inquiry.getId());
+
+        // 댓글 없음 → 답변완료일 기준 N일 경과 여부만 확인
+        if (activeCommentCount == 0) {
+            LocalDateTime responseDate = inquiry.getResponseDate();
+            return responseDate != null && !responseDate.isAfter(threshold);
+        }
+
+        // 가장 최근 활성 댓글 확인
+        Optional<InquiryComment> lastComment = inquiryCommentRepository
+                .findTopByInquiry_IdAndDelYnOrderByCreatedDateDesc(inquiry.getId(), "N");
+
+        if (!lastComment.isPresent()) {
+            return false;
+        }
+
+        // 포탈사용자(adminYn != 'Y')가 마지막 댓글 작성자 → CLOSED 불가
+        if (!"Y".equals(lastComment.get().getAdminYn())) {
+            return false;
+        }
+
+        // 관리자가 마지막 댓글 작성자 → N일 경과 여부 확인
+        LocalDateTime lastAdminDate = lastComment.get().getCreatedDate();
+        return lastAdminDate != null && !lastAdminDate.isAfter(threshold);
+    }
+}
@@ -20,9 +20,7 @@ public class PortalInquiryCommentUI {
 	private String inquiryId;

 	private String commentDetail;
-	
-	private int seq;
-	
+
 	private String delYn;
 	
 	private String createdBy;
@@ -9,6 +9,7 @@ import com.eactive.apim.portal.qna.entity.Inquiry;
 import com.eactive.apim.portal.qna.entity.InquiryComment;
 import com.eactive.apim.portal.user.entity.UserInfo;
 import com.eactive.eai.rms.common.base.BaseService;
+import com.eactive.eai.rms.common.exception.IntegrationException;
 import com.eactive.eai.rms.data.entity.man.user.UserInfoService;
 import com.eactive.eai.rms.data.entity.onl.apim.portalinquiry.PortalInquiryCommentService;
 import com.eactive.eai.rms.data.entity.onl.apim.portalinquiry.PortalInquirySearch;
@@ -41,6 +42,7 @@ public class PortalInquiryManService extends BaseService {

 	public static final String PENDING = "PENDING";
 	public static final String RESPONDED = "RESPONDED";
+	public static final String CLOSED = "CLOSED";


 	public PortalInquiryManService(PortalInquiryService portalInquiryService,
@@ -68,6 +70,7 @@ public class PortalInquiryManService extends BaseService {
 			if (ui.getInquirer() != null) {
 				maskPortalInquiryUI(ui);
 			}
+			ui.setCommentCount((int) portalInquiryCommentService.countActiveByInquiryId(inquiry.getId()));
 			return setInquiryAttachmentStatus(ui);
 		});
 	}
@@ -154,6 +157,7 @@ public class PortalInquiryManService extends BaseService {
 		UserInfo userinfo = userInfoService.getById(userId);

 		Inquiry inquiry = portalInquiryService.getById(portalInquiryUI.getId());
+		validateNotClosed(inquiry);
 		// 답변 대기중 상태일 경우만 답변완료로 상태 변경
 		if(inquiry.getInquiryStatus().equals(PENDING)) {
 			inquiry.setInquiryStatus(RESPONDED);
@@ -199,21 +203,28 @@ public class PortalInquiryManService extends BaseService {

 	public void insertComment(PortalInquiryCommentUI commentUI, String userId) {
 		Inquiry inquiry = portalInquiryService.getById(commentUI.getInquiryId());
+		validateNotClosed(inquiry);

 		InquiryComment comment = new InquiryComment();
 		comment.setInquiry(inquiry);
 		comment.setCommentDetail(commentUI.getCommentDetail());
 		comment.setDelYn("N");
-		int nextSeq = (int) portalInquiryCommentService.countByInquiryId(commentUI.getInquiryId()) + 1;
-		comment.setSeq(nextSeq);
+		comment.setAdminYn("Y");

 		portalInquiryCommentService.save(comment);
 	}

 	public void deleteComment(String commentId) {
 		InquiryComment comment = portalInquiryCommentService.getById(commentId);
+		validateNotClosed(comment.getInquiry());
 		comment.setDelYn("Y");
 		portalInquiryCommentService.save(comment);
 	}

+	private void validateNotClosed(Inquiry inquiry) {
+		if (CLOSED.equals(inquiry.getInquiryStatus())) {
+			throw new IntegrationException("답변종료되어 수정할 수 없습니다.");
+		}
+	}
+
 }
@@ -55,4 +55,6 @@ public class PortalInquiryUI {
 	private LocalDateTime lastModifiedDate;

 	private String orgName;
+
+	private int commentCount;
 }